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Do not directly install the downloaded file because there may be other zip files inside. Please extract those files as well.
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Dear customer, never forget that no returns will be made under normal circumstances as long as the product sold is correct as the version indicated on the product page. If there is an incorrect version, please let us know. Do not try to abuse our goodwill in this matter. You can request another product to be added to your account instead of any product you cannot use. we dont offer any additional author services like authors support and license keys. If you want to get support, you should buy it from the Author , however we can help you how to activate the theme / plugin. A refund can never be requested for a product that cannot be activated.
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Changelog : For Per Site
We will install any of the products below on your website which will include Genuine Purchased Licences. This will allow you to use and install all templates & features and get updates automatically via your WordPress Dashboard.
– As previously stated all plugins will come with a genuine purchased licence and they will be fully updateable from your sites WordPress dashboard.
– To get everything installed and setup we will need admin access to your site for one time only (you can change your password and then change it back again after we have finished setting everything up for you).
– Everything will be installed within 24 hours of you making payment.
– You will not have access to the plugin vendors support channels directly but you can contact us with any support issues.
– Strictly NO refunds will be available once we have installed the plugins on your server unless you can show that we have not provided you with a genuine purchased licence(s).